Web Help Desk Software - Free Ed. (.exe)

Web Help Desk Software - Free Ed. (.exe)

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About This App

LAST UPDATED:
Oct 02, 2022
CURRENT VERSION:
10.0.18.3
APP SIZE:
172MB
APP SCORE:
Avg. score: 3
Rating: 466934

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TOTAL DOWNLOADS:
772,892
OS SUPPORT:
Windows Vista Business,Windows Vista Business x64,Windows Vista Enterprise,Windows Vista Enterprise x64,Windows Vista Ultimate,Windows Vista Ultimate x64,Windows2000,Windows2003,WinME,WinNT 3.x,WinNT 4.x,WinXP
LANGUAGE:
English
OFFICIAL PAGE:

Web Help Desk Software - Free Ed. ( Description

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included

Free Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software - Free Edition: All of the features, none of the hassles.

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